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Online Help

Thank you for your patience with our transition to our new WellnessLiving account. We're excited about this next chapter, so we offer the following tips to ease the process for you. Let us know if you have additional questions or need clarification of any of this information.

Email us at yogainfo@highdesertyoga.com

 

How do I create my account?

  • Simply click this link and follow the steps.

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How do I sign the waiver?

  • To sign the waiver, click on the signature box and hold the button down on your mouse, or press your touchpad or touchscreen, then drag to "sign" your name.

  • Any mark is acceptable as a signature.

  • If you wish to start over, click the X inside the box to erase.

  • Once you are satisfied with your signature, click the green box that says “I agree to use electronic signatures.”

  • A window opens that says, “Confirmation Required. Do you agree with Terms And Conditions?” Click Ok

  • Click “Create Account”

  • Finished!

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How do I sign up for a class or event?

  • Log in to your account.

  • Click Book Now at the top of the screen.

  • Click the appropriate category: Class, Events or Appointments at the top of the schedule.

  • Navigate through the schedule to find the class or event you want to sign up for.

  • Click the green Book Now button.

  • Make sure to click Complete at the bottom of each screen as you go through the process.

  • You can also sign up for events through the HDY website on the Schedule or Workshops & Events page.

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How do I buy a Class Package, Event or Gift Card?

  • Log in to your account.

  • Click Store at the top of the screen.

  • Select your desired item and follow the steps to complete the purchase.

  • You can also make purchases through the HDY website on the Purchase page.

 

How do I join a class or event I have signed up for?

  • Log in to your account.

  • Click My Schedule in the bar at the top of the screen.

  • You will see classes you are registered for.

  • Click Join Session as early as 15 minutes before the start of class.

  • We request that you Join Session 5 to 15 minutes before class starts, but you can join anytime during the class.

  • If you lose your connection during the class, rejoin the same way you joined initially.

(A Zoom link is also sent to your email when the teacher enters the class between 15 minutes before and the start of class, so you can simply click the link in the email. Please note that we have experienced random instances of the email with the Zoom link not being sent, so we recommend  following the above instructions for joining the session.)

 

Having trouble in Safari?

  • If you are having trouble in Safari and you are directed to reload the page or open the widget in a new tab, select “Open widget in new tab” and you will be directed to Wellness Living.

  • WellnessLiving works best with Chrome.

  • Click here to download Chrome

 

Can’t login to your account with High Desert Yoga?

  • If you have more than one account through WellnessLiving, first Log out of WellnessLiving.

  • To do so, open the menu under your name in the upper right hand corner of your screen.

  • Then click Logout at the bottom of the window.

  • Sign in using this link.

  • If you have multiple accounts a page opens that says: "Log In. You are attempting to log into High Desert Yoga, but you are already a client of another business called... "

  • Choose High Desert Yoga.

 

Please email us with questions: yogainfo@highdesertyoga.com.

We will continue to update this page in response to your inquires.

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Thank you for being a part of the HDY family!

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